General Information
Learn more about our pastry shop, our philosophy, where to find us
Orders & Customization
How to place orders and customize cakes to your taste and occasion.
Ingredients & Allergies
Details about the ingredients we use and allergen information
Delivery & Payment
Information about delivery options across Wrocław, pickup and payment
Storage & Serving
Practical guidelines on storing and serving our desserts to enjoy the best taste and texture.
Changes, Cancellations & Availability
Can I make changes to my order after placing it?
Can I make changes to my order after placing it?
Changes are possible depending on the production stage. Please contact us as soon as possible, and we’ll let you know what adjustments can still be made.
Can I cancel my order?
Can I cancel my order?
Cancellations are accepted within a limited time after placing the order. If production has already started, cancellation or refund may not be possible. Each case is reviewed individually.
What happens if I’m late for pickup?
What happens if I’m late for pickup?
If you are running late, please inform us in advance. We will keep your order refrigerated until pickup. Extended storage may affect freshness, so timely pickup is recommended.
Do you always have products available for same-day or next-day orders?
Do you always have products available for same-day or next-day orders?
Availability depends on current workload and stock. Our ready-to-order selection is updated regularly, but we recommend placing orders as early as possible for the best choice.
What if I’m not sure which cake or dessert to choose?
What if I’m not sure which cake or dessert to choose?
You’re welcome to contact us for guidance. We’ll be happy to help you choose the best option based on the occasion, number of servings, and your preferences.
